Experience Industry Technology Partners Redeam and Gateway Ticketing Systems Announce Joint Enhancement Effort

Improvements will enable operators to sell more tickets without additional operational strain

Boulder, CO (April 20, 2020) – Redeam, the leading and only agnostic global connectivity stack for the tour and activities sector providing universal automated, digitized channel management, and voucher redemption/reconciliation services for and between operators and resellers, today announced that it will be further advancing its technology relationship with Gateway Ticketing Systems®. The two leading innovative companies in the Experiences technology space share the common goal of providing customers with proven solutions to make operations more efficient and more profitable while enhancing the guest experience. Their latest joint effort focuses on further automating connectivity between Redeam’s channel management platform and Gateway’s Galaxy ConnectTM platform. The end result will allow both companies to expand their common partners distribution opportunities globally.

“We’re excited to grow our healthy partnership with Gateway,” said Redeam CEO Melanie Meador. “Both our companies recognize that our industry continues to move in the direction of more fully automated, digital solutions and a shift towards more distributed sales channels. Our combined efforts to enhance the Galaxy Connect-Redeam connectivity will go a long way in achieving this industry goal.”

“Redeam and Gateway’s Galaxy Connect platform are a natural fit,” adds Michael Andre, President and CEO of Gateway Ticketing Systems. “Several of our current customers already use the Redeam platform. In addition, our award-winning Galaxy Connect platform was brought to the market to eliminate paper vouchers with direct-to-gate tickets and allow our supplier customers to sell through any number of resellers and OTAs with a single integration. I’m excited to watch our partnership progress in 2020 and into the future.”

To learn more about how tour, attraction, and activity operators rely on Redeam to easily automate their businesses so that they can sell more tickets around the world, visit the Redeam website. For more information on Gateway Ticketing Systems, including Galaxy Connect and their flagship Galaxy Ticketing and Admission Control software, visit their website.


# # #


About Redeam

Redeam (www.redeam.com) is Boulder, CO-based global technology company that empowers the growth of tours, attractions, and activities so that more people can enjoy the world. Redeam is the only global technology company with an agnostic channel manager solution connecting Supply and Demand of the Experiences sector of travel. Redeam’s hardware and SaaS middleware solutions enable the seamless and automated passing of product and booking data back and forth between Operators and Distributors, thereby enabling the sale of more tickets, a better check-in process for guests, elimination of operational strain caused by too many manual processes or fraud, and improves payment reconciliation timelines. For its innovative solutions, Redeam has garnered over nine accolades and awards including PhocusWire’s Top 20 Start Up’s to Watch for 2019 and the 2018 Future Travel Experience Startup Competition Winner. The company works with hundreds of resellers and partners such as Google, Groupon, and Expedia, and serves thousands of attraction and activity operators globally like Walt Disney World, BigBus Tours, Boston Harbor Cruises, and the Intrepid Sea, Air & Space Museum.

About Gateway Ticketing Systems

Gateway Ticketing Systems®, Inc. is the world leader in ticketing software, admission control, strategic consultation and revenue generation for industries including attractions, theme parks, waterparks, tours, zoos, aquariums, museums, botanical gardens and historic sites in North America and worldwide. Gateway’s robust Galaxy® Product Suite integrates ticketing, admission control, membership and donor management, resource management, group sales, online and kiosk ticketing, retail, food and beverage, CRM and reporting. In addition, their Galaxy ConnectTM platform allows the selling of live, gate-ready tickets through any number of resellers and OTAs with just a single integration. Gateway is headquartered in Gilbertsville, Pennsylvania and has offices in Calgary, Alberta, Canada, and central London. To learn more about Gateway Ticketing Systems, please visit www.gatewayticketing.com.