Vice President, Strategic Business Operations
Rachel is a 20+ travel technology veteran skilled in Product Management & Strategy, Operations, Sales, and Customer Success. She has held senior positions at some of the best-known brands across the travel and hospitality industry, building out two operations, product, and client support organizations from the startup phase to fully functioning, profitable established companies that supported thousands of clients. She is passionate about working with clients, bridging the gap between customer/industry needs and technology that can efficiently and intuitively meet those needs. A published subject matter expert and presenter, Rachel has been a long-time active member of such industry organizations as HEDNA, HTNG (Hotel Technology Next Generation), and OpenTravel Alliance.