Redeam was founded by seasoned travel and technology executives with the mission of providing connectivity solutions that eliminate paper vouchers.

Redeams solutions are industry leading and award winning.

Executive Team

Melanie Meador

President and CEO

Melanie Ryan Meador is a travel industry veteran and business transformation specialist having spent 20+ years in hospitality and online travel prior to joining Redeam in June 2018. Melanie’s travel industry roots began when she worked for Sunburst Hospitality as Director of Revenue Management and Transient Sales, where she pioneered the corporate adoption of online technology “firsts” that led the company to experience exponential revenue growth in just three years. She then went on to serve as VP of Strategic Accounts and Business Development at Orbitz Worldwide, where she led a high-performing global strategic sales and account team. Melanie, a member of HEDNA (Hotel Electronic Distribution Network Association) for 12 years, was an eight-year board member before being elected the National President for two consecutive two-year terms. Melanie also previously served as Chief Strategy Officer at FORTRUST, a Tier III colocation data center, and Chief Revenue Officer of BankRate, where she led a business transformation that resulted in the company’s acquisition. Melanie is also the co-founder and Chief Operating Officer of the Meadors Masters Foundation, a 501c3 nonprofit organization focused on providing humanitarian support globally to those in need. Melanie has a BS in Marketing and Organizational Leadership from Colorado State University.

Nathan Probst

Co-Founder and Principal Solutions Architect

Nathan has over 20 years experience in technology, 15 years of which centered on technology product development. He joined Redeam as the technical co-founder and was responsible for developing its first go-to-market product: Redeam’s award-winning voucher scanning and digital redemption/reconciliation solution for tourist attractions that eliminates the need for having third-party-purchased paper tickets. This solution’s real-time, at-the-gate validation facilitates last-minute mobile ticketing, reduces fraud, and cuts reconciliation time by nearly 90 percent. Nathan also oversees the company’s information security and compliance and supports the company infrastructure of Customer Success, Engineering, and HR. Nathan is a father and husband first, and a tech entrepreneur second.

Chris is a seasoned technical/software/infrastructure architect/technical leader who has spent 25 years in hospitality technology. Prior to joining Redeam, Chris was the Director of Architecture for all U.S.-based engineering teams of DerbySoft and the Systems Architect for Pegasus Solutions. At Redeam, Chris oversees the building, integration, and maintenance of outbound API connections from Redeam’s core solutions to the back-end of third-parties with whom Redeam partners. This enables Redeam solutions to connect with those third-parties, such as ticketing reservation systems, online travel agents, and ticket resellers, to Redeam customers such as tour and attraction operators. In addition to being responsible for this aspect of Redeam’s technology stack, Chris is also responsible for company web applications. Chris appreciates the difficult problems but can see simple solutions.

Justin Turner VP of Sales Redeam

Justin Turner

VP, Sales

Justin Turner previously held the Redeam position, Director of Operator Solutions, U.S. West. A true market-maker, he has held various sales titles across a multitude of industries during his 17-year career. He began in the travel, tour, and activity space when he joined LivingSocial in its infancy. While there he helped launch the company’s Activities segment that grew from $0 to $10M in two years. Justin then had a series of promotions to and within LivingSocial’s greater Entertainment sector where his team closed and managed a $20M portfolio of entertainment touring brands including Cirque du Soleil, Harlem Globetrotters, World Wrestling Entertainment, Feld Entertainment, AEG, and Spartan Race. LivingSocial was acquired by Groupon in 2016.

Monica Marics

VP, Customer Success

Monica has over 20 years of experience designing, building, and deploying great software products to delight customers. At Redeam, Monica is responsible for elevating the entire best-in-class customer relations, servicing, and account management division by innovating customer and technical solutions and optimizing speed-to-market operator and reseller on-boarding. Monica’s past experience includes VP positions in Operations, Engineering, and Product Management in a variety of industries including telecom, cable, public safety and voting systems. Monica has a Master’s in Industrial Engineering from Virginia Tech, a Bachelor of Science in Industrial Engineering from the University of Michigan, and holds nine U.S. patents. Outside of work, she is either planning the next house remodel/build or the next family adventure travel trip.

Drew Bartlett

VP, Product

Drew is a 20-year technology veteran with 15 years of product management experience delivering both B2B and B2C marketplace solutions. His responsibilities at Redeam revolve around leading the identification and understanding of needs of the tourism marketplace between tour and attraction operators and the reselling partners they sell through and, by way of facilitating between the engineering team and the market, turning these needs into viable, successful products. Drew has held product management positions in such diverse industries as HR Tech, Publishing, and complex E-commerce Retailing. Drew has a Master’s in Computer Information Systems from University of Denver and a Bachelor of Science in Psychology from Colorado State University. Drew lives in Denver with his wife and two children. His hobbies include cycling (mountain biking and road), playing guitar, DIY projects and just being the best Dad he can be.

A leader with two decades’ experience in financial, accounting, and executive leadership, Blaine is highly skilled at strategic financial planning, leading systems implementation and enterprise-wide process development for growing start-ups and middle-market companies. Blaine’s career includes scaling business operations to manage $35-90M in revenue growth, and he led the funding strategy and provided financial leadership for a successful launch of SpatialKey, a $9M SaaS company incubated and spun out of Universal Mind. Blaine has an extensive bucket list that includes touring the Powder Highway, cycling down the Danube, learning to sail, and learning a few salsa moves so his wife doesn’t have to dance alone.

Our Awards

Growjo “Top 100 Fastest Growing Company 2019 for Denver Metro” (2019)

Future Travel Experience Startup Competition Winner (2018)

Phocuswright “People’s Choice Award” Winner (2017)

Phocuswright “General Catalyst Award for Travel Innovation” Winner (2017)

Phocuswright “Award for Travel Innovation” Winner (2017)

Phocuswright “Battleground” Winner (2017)

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