With hundreds of suppliers in common, the two tour and activity-based services now make managing fulfillment a snap.
Boulder, CO (October 7, 2019) – Redeam, a leading global connectivity company providing channel management and voucher redemption services to tour and activity operators today announced a new partnership with Tripster, an online travel agency (OTA) specializing in tours and activities in over 25 destinations across the U.S. and Canada. The partnership, which centers on an integration between the two companies, will allow travel suppliers who use Redeam’s services to more easily manage fulfillment of Tripster bookings.
“We are always looking to enrich our services for our guests, and fulfillment is key to the overall experience,” said John Johnson, President and CEO of Tripster. “Working with Redeam will improve our customers’ experience as well as meet the efficiency of account management goals that our travel suppliers seek to benefit from Redeam’s services.”
Redeam now joins the collection of integrations Tripster already has in play such as Rezdy and Fareharbor, among other ticketing platforms. As Tripster strives to meet the connectivity demands of its travel suppliers, integrating with Redeam, a leader in the tour and activity segment, provides a gateway to maintain and grow its travel supplier partnerships.
“Redeam is forging some incredible partnerships, enabling seamless connectivity between tour and attraction operators and the ecosystem expanding these operators’ go-to-market strategies,” said Melanie Meador, President and CEO of Redeam. “Empowering distribution allows operators to sell more tickets and book more reservations, and we are thrilled to be working in tandem Tripster to help accomplish these goals, especially within the major travel markets throughout the United States.”
Redeam is a five-time award-winning Boulder, CO-based global technology company that empowers the growth of tours, attractions, and activities so that more people can enjoy the world. By utilizing Redeam’s technology, clients can easily scan and process a mobile or paper voucher and eliminate the costly, antiquated, time-consuming, and all-too-common practice of manually accepting, sorting and counting physical tickets—a practice that leads to lost revenue due to fraud, long lines, and bad online reviews. Redeam customers grow both revenue and their number of sales channels through advanced features like Redeam’s channel and yield management. For its innovative solutions, Redeam has won such awards as the 2017 Phocuswright Award for Travel Innovation,2018 Future Travel Experience Startup Competition Winner, and a 2019 Growjo Fastest-Growing Company. Redeam works with hundreds of resellers and serves thousands of operators globally, including one of the world’s largest attraction theme parks, major event venues and boat tours, some of the world’s most-visited museums, and attractions like CitySightseeing/Gray Line New York, Ripley’s Believe It or Not, National Geographic Encounter: Ocean Odyssey, and the Intrepid Sea, Air & Space Museum.
Since 2001, Tripster has provided more than 3.5 million travelers with travel planning and reservation services for ticketed events, world-renowned theme parks, area attractions, tours, theatrical shows, as well as hotels in more than 25 destinations across the country. Using a proprietary booking engine, Tripster customers can access first-hand content and reviews to plan, customize, and book entire vacations within a single transaction. In addition, the company also provides reservation and packaging fulfillment services for destination marketing organizations and travel suppliers through white label versions of their system. Tripster is based in St. Louis MO.