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Amber Smokowski

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Redeam Expands Global Footprint; Opens Dallas, TX, U.S. West, and London Offices

Fast-growing tours and attractions technology company opens new offices to meet growing demand by global customers

Boulder, CO (May 15, 2019) – Redeam, the tourism industry’s leading agnostic technology solution solving for problems like wide-scale API connectivity, paperless ticket redemption and reconciliation, and automated reseller management, today announced the opening of two new offices to meet its growing global demand. In addition to its corporate headquarters office located in Boulder, Colorado and its U.S. east office in New York, Redeam has now opened a London office to accommodate clients in Europe, Africa, and the Middle East, a U.S. west office for U.S. clients located west of Chicago, and a Dallas office where Redeam’s specialized API connectivity team is based. Redeam serves tourist attractions, activities and tour operators worldwide.

Conceived of in 2015 and funded in 2017, Redeam has been on a fast-growing trajectory. Its original flagship product is a digitized voucher redemption solution for the tourism industry akin to the paperless mobile boarding passes airlines have been offering for years. In 2019, Redeam added a channel management solution to enable tourist attractions and activities to electronically and automatically control inventory and pricing distributed to their reselling partners. Solutions like these have existed in the hotel industry for more than 10 years now. Redeam is able to deliver its product offerings because it has built and maintains more API and connectivity solutions in its sector, seamlessly connecting tourism operators and their digital ticketing and inventory management systems to the third-party resellers with whom operators’ partner to expand sales reach.

“With even more in our pipeline and interest flowing in from around the globe, we knew that opening new office locations was a near-term inevitability,” said Redeam CEO Melanie Ryan Meador. “As we continue to solve direct-to-gate operator problems, we know we can expect demand to grow even more.”

To learn more about how tour, attraction, and activity operators rely on Redeam for seamless front- and back-end ticket redemption management and reconciliation and optimized revenue, visit the Redeam website .

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About Redeam

Redeam is a five-time award-winning Boulder, CO-based global technology company that empowers the growth of tours, attractions and activities so that more people can enjoy the world. By utilizing Redeam’s technology, clients can easily scan and process a mobile or paper voucher and eliminate the costly, antiquated, time-consuming, and all-too-common practice of manually accepting, sorting and counting physical tickets—a practice that leads to lost revenue due to fraud, long lines, and bad online reviews. Redeam customers grow both revenue and number of sales channels through advanced features like Redeam’s channel and yield management. For its innovative solutions, Redeam has won such awards as the 2017 Phocuswright Award for Travel Innovation and 2018 Future Travel Experience Startup Competition Winner. The company works with hundreds of resellers and serves thousands of operators globally, including one of the world’s largest attraction theme parks, major event venues and boat tours, some of the world’s most-visited museums, and attractions like CitySightseeing/Gray Line New York, Ripley’s Believe It or Not, National Geographic Encounter: Ocean Odyssey, and the Intrepid Sea, Air & Space Museum.