Klook Partners with Redeam to Accelerate Development in the North American Market and Recovery of Experience Sector

Mutual emphasis on seamless traveler experiences and collaboration to bring Klook’s FiT audience and its mobile and content marketing strengths to more North American operators


Boulder, CO (June 11, 2020) – Redeam (www.redeam.com), the leading and only independent global connectivity stack with digitized channel management and voucher redemption/reconciliation solutions for the Experiences industry, and Klook (www.klook.com), a world-leading travel activities and services booking platform, today announced a joint partnership to bring new marketing reach and guest bookings to North American operators. Coupling Klook’s advisory approach towards its operator partners, particularly regarding content marketing and recommendations on best practices, and its award-winning app with Redeam’s automation will provide new suppliers with significant ease to reach new potential guests during the travel recovery period. Klook’s focus has been on empowering travelers around the world to discover, book and experience the best things-to-do anywhere, anytime.

“Klook’s strong reputation precedes this partnership, which it’s important for our collaboration to achieve its shared objective of aiding more operators during these challenging times,” said Redeam CEO Melanie Meador. Martin Harlow, Redeam’s Director of Strategic Partnerships and Business Development added, “Everyone in the experiences sector ecosystem realizes that now, more than ever, we need to provide contactless solutions to expedite the return of travelers’ confidence and trust. This partnership will help make seamless guest experiences a reality for whole sections of our market.”

“We are excited to enrich our offerings in North America by partnering with Redeam,” Said Wilfred Fan, Klook Chief Commercial Officer. “Addressing the new normal of travel is fundamental to the recovery of our industry. Operators are now more ready than ever to bring their activities online, preparing to capture the surging demand of mobile-savvy millennial travelers. With the industry and customer insights from Klook, operator partners are enabled to make well-informed decisions to transform and optimize their service operations. Teams at Klook also contribute creative marketing ideas to operators when it comes to attracting diverse and dynamic customers from over 100 markets around the world.”

To learn more about how Redeam serves the travel ecosystem by seamlessly connecting tour, attraction, and activity operators to the reseller and digital travel agencies that expand distribution and sell more tickets around the world, visit the Redeam website. To learn how Klook makes getting new bookings so much easier for operators, visit the Klook website.


# # #


About Redeam

Redeam (www.redeam.com) is a Boulder, CO-based global technology company that empowers the growth of tours, attractions, and activities so that more people can enjoy the world. Redeam is the only global technology company with an agnostic channel manager solution connecting Supply and Demand of the Experiences sector of travel. Redeam’s hardware and SaaS middleware solutions enable the seamless and automated passing of product and booking data back and forth between Operators and Distributors, thereby enabling the sale of more tickets, a better check-in process for guests, elimination of operational strain caused by too many manual processes or fraud, and improves payment reconciliation timelines. For its innovative solutions, Redeam has garnered over nine accolades and awards including PhocusWire’s Top 20 Start Up’s to Watch for 2019 and the 2018 Future Travel Experience Startup Competition Winner. The company works with hundreds of resellers and partners such as jetBlue Travel, Groupon, and Expedia, and serves thousands of attraction and activity operators globally like Walt Disney World, BigBus Tours, Boston Harbor Cruises, and the Intrepid Sea, Air & Space Museum.

About Klook

Founded in 2014, Klook is a world-leading travel activities and services booking platform. Klook empowers travelers around the world to discover, book and experience the best things to do anywhere, anytime. It provides a seamless way for travelers to explore popular attractions, tours, local transportation, food and beverage, and unique experiences around the world on Klook’s website and award-winning app (consecutive Best of Year awarded by Google Play and Apple App Store). Each day, Klook’s travelers indulge in their wanderlust and spontaneity through over 100,000 offerings in more than 400 destinations.

With over 29 offices worldwide, Klook’s services are available in 14 languages, supporting 41 currencies. Get inspired by Klook at www.klook.com, the company blog or @Klook.