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Amber Smokowski

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Redeam Expands Tech Team By 70% to Meet Customer Demand, Build Out New Product Suite

Fast-growing company expansion continues, with nine more additional positions to fill in Q2 2019

Boulder, CO (March 22, 2019) – Redeam, the tourism industry’s leading technology solution for automated reseller management, connectivity, and paperless mobile ticket redemption and reconciliation, today announced the expansion of its technology team including key new senior-level hires and internal promotions. The current expansion, which includes seven positions, is intended to keep up with market demand, provide industry-leading products, and to aggressively innovate upon its agnostic, customer-centric solutions. Redeam’s hiring drive will continue until it also fills nine more additional positions. 

The current expansion includes a team with combined decades of deep industry and technical experience:

• Chris Neal, a 25-year hospitality technology veteran who joins the company as Vice President, Engineering 
• Joel Dalley, who was promoted to Vice President, Engineering 
• Matthew Lindsey, who was promoted to Director, Site Reliability 
• Jon Shupe, Senior Project Manager / Scrum Master 
• Brian Orwig, Senior Engineer 
• Ryan Dean, Senior Engineer 
• Rebecca Vasil, Software Development Engineer in Test (SDET)

“We are laser-focused on Redeam’s innovation and product development so that we can enable our activities and attractions customers to remain competitive and grow revenues in an ever-more digital marketplace,” said Redeam CEO Melanie Ryan Meador. “Our commitment to this focus means that we need best-in-class talent to support our mission and our leadership position in our industry. I am thrilled to announce these latest new hires and promotions within our technical team.”

“Redeam is at such an exciting point in its evolution,” commented Chris Neal. “We have a proven product in the industry, amazing talent and enthusiasm across all areas of the company, and we’re really poised to make a huge impact to the industry. I’m so excited to get to come in and contribute and help us continue to succeed and make a difference.” Joel Dalley adds, “I’m excited about the rapid growth of our company and the engineering team. I’m personally motivated to be centrally involved in designing and building the software behind our industry-leading Channel Management API product, and so is our entire team!”

To learn more about Redeam’s current job openings, visit its Careers page . To learn more about how tour, attraction, and activity operators rely on Redeam for seamless front- and back-end ticket redemption management and reconciliation and optimized revenue, visit the Redeam website. 

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About Redeam

Redeam is a five-time award-winning Boulder, CO-based global technology company that dramatically improves tours and activities businesses by enabling a better digital customer experience, eliminating operational headaches and helping clients grow both revenue and number of sales channels through advanced features like channel and yield management. By utilizing Redeam’s technology, clients can easily process a scannable mobile ticket and eliminate the costly, antiquated, all-too-common practice of manually accepting, sorting and counting paper tickets—a practice that leads to lost revenue due to fraud, long lines, and bad online reviews. For its innovative solutions, Redeam has won such awards as the 2017 Phocuswright Award for Travel Innovation and 2018 Future Travel Experience Startup Competition Winner. The company works with hundreds of resellers and serves thousands of suppliers globally, including one of the world’s largest attraction theme parks, major event venues and boat tours, some of the world’s most-visited museums, and attractions like CitySightseeing/Gray Line New York, Ripley’s Believe It or Not, National Geographic Encounter: Ocean Odyssey, and the Intrepid Sea, Air & Space Museum.